Subscription Policy

Last Updated: July 2026

All orders placed on this store are currently one-time purchases, governed by our Refund Policy and Terms of Service. When subscription options are offered, their full terms — billing frequency, pricing, and renewal details — are presented clearly at checkout before you enroll.

Managing a Subscription

Any subscription associated with your account can be viewed, updated, paused, or cancelled at any time through our self-service subscription portal:

Manage My Subscription →

FTC Click-to-Cancel Compliance: We make it as easy to cancel a subscription as it is to sign up. You can cancel at any time through the portal above without needing to call, speak to a representative, or complete any additional steps beyond your cancellation request.

Cancellation

There is no minimum commitment period and no cancellation fee. Cancel before your next billing date to avoid being charged for the next cycle. You may also email support@thegreatproject.com with the subject line "Cancel Subscription — [Your Order Number]"; cancellation requests are processed within 1 business day and confirmed by email. Cancellation does not automatically trigger a refund for previously processed orders.

Pre-Charge Notification

For any active subscription, we send an email notification at least 3 days before each scheduled recurring charge, including the billing date, amount, and a link to modify, pause, or cancel before the charge is processed.

Failed Payments

If a scheduled payment fails, we retry the charge up to 3 times over a 7-day period. If all attempts fail, the subscription is suspended and you will be notified by email.

Refunds

Refunds for subscription orders are subject to our Return & Refund Policy. If you believe you were charged in error, contact us at support@thegreatproject.com within 7 days of the charge date and we will investigate promptly.

Contact Us

EY Digital Brands LLC (The Great Project)
1603 Capitol Avenue, Suite 415
Cheyenne, WY 82001
United States